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Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Choose Your State of Service

In order to serve you better, please select your Dominion Energy location services.

Select my State

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Short on time? Manage your account online:

  • Start, stop or transfer gas service
  • Easily enroll in eBill, Budget Billing or Auto Pay
  • View your bill and energy usage.

Customer Service

US: 800-323-5517

Monday – Friday, 7:00 AM – 6:00 PM

Hearing or speech impaired? Dial 711.

Gas Emergencies (24/7)

Smell natural gas or suspect a leak? First, leave the area then:

What to Do in a Gas Emergency

Mail

Payments:

P.O. Box 27031
Richmond, VA 23261-7031

Correspondence Only:

P.O. Box 45360
Salt Lake City, Utah 84145-0360

Contact Us Online

We do our best to respond to customer service inquiries submitted online within three business days.

DO NOT use this form if you smell natural gas or suspect a gas leak. Leave the area and call 911 and 800-767-1689 for emergencies.

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Corporate Contacts

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