In order to serve you better, please select your Dominion Energy location services.
In order to serve you better, please select your Dominion Energy location services.
We are responding to customer impacts following Helene in Western North Carolina.
Our experienced North Carolina team continue to assist customers and communities impacted by Tropical Storm Helene in Western North Carolina. Our top priority is the safety of the communities we serve and our employees.
We are fully committed to supporting the affected communities and working with emergency management officials, as well as first responders, other utilities and non-profit organizations who continue to provide essential support and aid.
With extensive damage, it will take time to return to full service. However, our teams are making progress in restoration efforts, stabilizing areas impacted by flooding, downed trees and powerlines and landslides.
Please call 877-776-2427 and call 911.
With extensive restoration work being done across Western North Carolina, we are reminding customers and those who live or work near natural gas lines to:
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