Automatic Monthly Payments (AutoPay)

Have your bill amount automatically deducted from your bank account each month.

• There’s no fee to participate in AutoPay.
• Payments post to your account in time for the due date.
• Never forget a payment!

In-Person

Make a payment in person at one of our many authorized payment centers.

• Please bring your bill or account number when making a payment.
• $1.50 fee per transaction will apply (this fee must be paid in cash).
• Payments post to your account immediately.
• Dominion Energy does NOT accept in-person payments at any office locations, only at an Authorized Payment Center.

By Mail

Make a payment by mailing in a check.

Regular Mail

Dominion Energy Virginia
P.O. Box 26543
Richmond, VA 23290-0001

Courier/Overnight (FedEx, UPS, etc.)

Dominion Energy Virginia
Attn: Customer Payment Services
600 E. Canal Street
Richmond, VA 23219

Please be sure to include your account number on your check.

By Phone

To make a payment over the phone, please call 866-366-4357.

• Please have your account number ready.
• Residential customers: $1.65 per transaction (up to $1,000 per transaction).
• Non-residential customers: $14.95 per transaction (up to $15,000 per transaction).
• Payments post to your account immediately.
• Electronic check payment is also accepted over the phone.

Automatic Clearing House (ACH)

How it Works:

• Make a payment via electronic transfer from one bank account to another.
• No service charge for ACH payments.
• Preview the formatting information to see if your financial institution can comply with our bank's requirements.
• When you are ready, please email us at ACH@domenergy.com to begin our onboarding process for ACH payments and to get the complete bank account and transit/ABA number.

Please Note:

The customer or financial institution must send payments and data (customer account number and amount) via ACH in Corporate Trade Exchange (CTX) or Cash Concentration and Disbursement Plus (CCD +) file format. Dominion Energy's bank will reject any other format, resulting in delays in payment postings.