Notice: Account access and self-service tools will be unavailable from Saturday, 10/17, at 5 a.m. to Sunday, 10/18, at 9 a.m. for scheduled maintenance. You will be unable to make a payment, schedule move-ins, or manage your account during this time.

Payment Locations

Find an Authorized Payment Location or Dominion Energy Customer Service Option

What Types of Payments Are Accepted?

Cash
Money Orders^* (written to the authorized payment center, not to Dominion Energy)
Checks^* (including personal checks, traveler's checks, and cashier's checks)
Pin-based debit cards (at Walmart and Kroger locations)
Walmart MoneyCard (at Walmart locations)

^* Money orders and checks will be accepted at each payment center's discretion. Please contact the specific location to confirm your money order or check will be accepted.

Customer Paying Bill at Register With Credit Card

Are There Any Fees?

There is a $1.50 per transaction (must be paid in cash).
Fees are charged by CheckFreePay, a third-party vendor.

Unauthorized Payment Centers

You can also make a payment at unauthorized payment centers, such as a check cashing service or at a convenience store.

Here are a few things to keep in mind if you choose to pay at an unauthorized payment center:

It may take up to 5 business days for a payment to post to your account.
The fee may be higher than an authorized payment center.
Dominion Energy is not responsible for any unauthorized merchant's timeliness or accuracy in recording the payment.

Find an Authorized Payment Center

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